Floor Associate APPLY NOW

Reports to: Shift Supervisor

As a Floor Associate, you will be part of the store team. You will model how to greet and assist our customers, and keep an eye on the store’s overall merchandising, floor maintenance, appearance and cleanliness.

Responsibilities and Duties:

• As part of our Store team, everything you do has a specific purpose that links productivity to business results in your store.
• Your role is to lend support to management for the sales floor and select administrative functions. 
• Responsible for the overall policies, procedures and applicable laws.
• Accountability for verifying and documenting all cash management activities including counts and balancing.
• Customer Service – Meet customer needs with a smiling face and remember that the customer always comes first. Always make our customers know that they are important and special to us. Handle all customer questions and concerns.
• Ensure company records are completed, organized, retained and safeguarded in accordance with company policies and procedures and applicable laws.
• The ability to work in a team atmosphere where team members contributions are valued.

Qualifications:

• Must be at least 21 years of age
• Excellent interpersonal customer service skills with a high level of diplomacy
• Above average written and oral communication skills
• Ability to set priorities, meet deadlines and multitask while working on a team or independently with minimal supervision.
• An ability to identify opportunities, recommend solutions, make or influence decisions.

Physical Skill Requirements:

• Lifting and carrying up to 10 pounds
• Pushing and pulling 4-6 pounds of force
• Standing 80% of the time
• Repetitive use of the hands 70% of the time
• Reaching overhead 20% of the time
• Pushing and pulling 30% of the time
• Bending and crouching 40% of the time
• Grasping items with hands 70% of the time

Position Qualifications:

• Ability to work in a fast-paced environment
• Ability to communicate with floor supervisors and co-workers
• Demonstrated ability to meet deadlines
• Ability to stand up at least 8 hours a day
• Ability to lift 50 pounds and push/pull up to 100 pounds when necessary
• Certification on packing machine and/or forklift
• Ability to speak conversational English
• Adhering to company attendance requirements

Education and experience:

• High School diploma or equivalent
• 1 year of customer service experience
• 1 year in a retail environment.